P04 - An Innovative Approach to Developing Age-Friendly Materials for Nurse Practitioners

This presentation will describe the development of educational materials to increase the number of providers trained in the provision of age-friendly care using the 4Ms framework: what matters, medication, mentation, and mobility. Convenient care clinics are becoming the provider of choice for episodic care even for older adults. Case Western Reserve University Frances Payne Bolton School of Nursing (FPB) partnered with CVS Health MinuteClinic and the Institute for Healthcare Improvement (IHI) in a project funded by The John A. Hartford Foundation to facilitate this educational development. The professional development team (PD) was responsible for the creation of instructional modules to develop competence in implementing age-friendly care for adults 65 and older in the MinuteClinic setting. The time constraints of providers were an important consideration and an understanding of the usual process of the MinuteClinic was essential. An assessment of the current options offered by the MinuteClinic for continuing education of their providers informed the development of materials. The overall objective was to delineate the 4Ms assessment elements and follow-up action steps for the implementation of age-friendly care. The PD team included the lead faculty from FPB, a MinuteClinic field educator, and a consultant from IHI, along with other implementation team members. Weekly meetings were held to discuss progress and next steps. The team developed products focused on age-friendly content including grand rounds, video vignettes with experts to address gerontological topics in more depth, and an orientation video comparing standard care to 4Ms care in the convenient care setting. All of these products were designed to be viewed in 10 minutes or less to promote their utilization within a busy clinic day. We will share examples of the resources which are accessible to all providers on the AFHSResourcePortal.com.