332 - Delivering Difficult News: What NPs Need to Know

Current evidence shows providers’ behavior and the way they deliver news to a patient are key elements that strongly influence a patient’s future therapy. Delivering difficult news is a multifaceted task that can be managed successfully if done correctly. Using a template or communication protocol while delivering difficult news can help to instill and assure quality and empathy in this delicate communication process.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 9/26/2022.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Faculty, Planners, and Speakers Conflict of Interest Disclosure:

Conferences Planning Committee Disclosures:
No planning committee member discloses any actual or potential conflict of interest.

Speakers Conflict of Interest Disclosure:
No speaker discloses any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the Gerontological Advanced Practice Nurses Association (GAPNA).

Anthony J Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, Provider Number CEP5387.

Learning Outcome:
After completing this learning activity, the participant will be able to describe the role of the nurse practitioner in delivering difficult news and outline the six-step SPIKES protocol for delivering difficult news.